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COVID-19 Support

We know there’s a lot of noise out there about the virus. So here’s a list of organisations that are nationwide, to help you quickly access information and support. You can also search locally on the Iwi/ Regional Support page.

During the current COVID-19 (coronavirus) rāhui, marae have closed their doors and whānau have been asked to keep inside their bubble. This is not an easy thing to do.

It has impacted all of us, in many ways such as loss of income and other massive challenges. However, don't be whakamā to ask for help or support if you need it.
He waka eke noa - we are all in this together.

 #MāTeIwi #MōTeIwi
Register an organisation


COVID-19 NZ Govt
Official information, updates, help and advice
Healthline - Covid-19
The latest health advice for the general public about Covid-19. If you have any of the symptoms, please phone Healthline immediately.
Māori Pandemic Response Group
Te Rōpu Whakakaupapa Urutā - Māori medical and health experts

Food Support

Salvation Army
Text your name and postcode to 4114 and they will contact you within 48 hours
0800 53 00 00
Food Bank New Zealand
National Food Bank directory and information
South East Asian Veterans Association
Veteran support services to access basic needs like groceries and medicine
Work and Income (WINZ)
You don't have to be on a benefit to qualify for this help. You don't have to pay the money back.
0800 559 009
ADRA - The Adventist Development and Relief Agency
Distributing grocery vouchers and food packs to vulnerable members of their communities.
0800 499 911
Love Soup
Working with the homeless, food rescue services, community meals, events and gardens. Located in Tokoroa, Rotorua & Auckland
022 074 9526

Financial and Housing Support

WINZ financial help
How to get financial assistance
0800 559 009
Work and Income NZ
Emergency housing
0800 559 009
Salvation Army
Transitional housing support
04 384 5649

Health and Mental Wellbeing

Te Au: National Māori Suicide Prevention Centre of Aotearoa
Promoting hauora for Māori whānau
04 473 9591
Āmio - Covid symptoms check
Covid-19 symptoms self assessment chatbot
For general health information and advice. If concerned about Covid related symptoms, ring the dedicated Covid number.
0800 611 116
Supporting Families New Zealand
Support for whānau whose lives are affected by mental distress
0800 732 825
Support and practical advise for those suffering from an eating disorder
0800 2 33269
0800 Kidsline
Welcoming, warm and non-judgemental helpline for kids available 24/7
0800 54 37 54
Mental Health Foundation
Looking after mental health and wellbeing during COVID-19
(09) 623 4810
24/7 helpline support
0800 543 354
Telephone and online support for youth
0800 376 633
The Low Down
Support for when you are feeling down 24/7
0800 358 5453 txt 5626
0800 What's Up?
Call and chat service online for whānau who need to talk about anything
0800 942 8787

Personal and Whānau Safety

Women's Refuge
Support and accomodation for women and their family to leave domestic violence
0800 733 843
Assisting women in domestic violence situations
0508 744633
Te Kupenga Whakaoti Mahi Patunga
National network of family violence services
04 802 5402
Family Violence, It's not OK?
Support for whānau experiencing family violence 24/7 helpline
0800 456 450
Alcohol Drug Helpline
Help for alcohol and other drug problems
0800 787 797
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Healthline - 0800 358 5453
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